Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to make your move stress free.
Frequently asked questions
1. How do I get a quote for my move?
You can get a free, no-obligation quote by contacting us online or by phone. We’ll ask a few questions about your move, such as the size of your property, the distance, and any special items.
2. Do you offer free surveys?
Yes. We offer free home or virtual surveys to accurately assess your moving requirements and provide a transparent quote with no hidden costs.
3. What areas do you cover?
We provide local, national, and long-distance home removals. Please contact us to confirm availability in your area.
4. Are my belongings insured during the move?
Yes. Your items are fully insured while in our care. We also offer additional insurance options for high-value items if required.
5. Do you provide packing services?
Yes. We offer full and partial packing services, including all packing materials such as boxes, bubble wrap, and protective covers.
6. Can you dismantle and reassemble furniture?
Absolutely. Our trained team can dismantle and reassemble furniture such as beds, wardrobes, and tables as part of the service.
7. How far in advance should I book my move?
We recommend booking as early as possible, especially during busy periods. However, we can often accommodate last-minute moves subject to availability.
8. Are there items you cannot move?
Yes. For safety and legal reasons, we cannot transport hazardous materials such as flammable liquids, explosives, or toxic substances.
9. Do you move large or fragile items?
Yes. We have experience moving pianos, antiques, artwork, and other fragile or heavy items. Please let us know in advance so we can prepare accordingly.
10. What happens if I need to change my moving date?
Just let us know as soon as possible. We’ll do our best to accommodate changes with minimal disruption.